Shipping & Returns
Shipping Information
Domestic Shipping (United States)
We offer fast and reliable shipping throughout the United States. Most orders are processed within 1-2 business days and typically arrive within 3-7 business days depending on your location.
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Express Shipping: 1-2 business days
You will receive a tracking number via email once your order ships so you can monitor its progress.
International Shipping
We're expanding our reach to serve golfers worldwide. We currently ship to Canada, the United Kingdom, Europe, Australia, and New Zealand. International shipping times vary by destination, typically 7-14 business days.
Note: International customers are responsible for any customs duties, taxes, or fees imposed by their country.
Order Processing
Orders are processed Monday through Friday (excluding holidays). Orders placed on weekends or holidays will be processed the next business day.
Returns & Exchanges
Our Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we accept returns within 30 days of delivery for a full refund or exchange.
Return Requirements
- Items must be unused and in original condition
- Original packaging and tags must be intact
- Proof of purchase (order number or receipt) required
- Licensed team products must be unopened
How to Return an Item
- Contact us at support@blackgirlgolfstuff.com with your order number
- We'll provide you with return instructions and a return authorization
- Ship the item back using a trackable shipping method
- Once received and inspected, we'll process your refund or exchange
Refund Processing
Refunds are processed within 5-7 business days after we receive your return. The refund will be issued to your original payment method.
Exchanges
If you'd like to exchange an item for a different size, color, or product, please contact us and we'll be happy to assist you.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at support@blackgirlgolfstuff.com with photos of the damage. We'll arrange for a replacement or full refund at no cost to you.
Questions?
If you have any questions about shipping or returns, please don't hesitate to reach out to our customer service team. We're here to help!
Email: support@blackgirlgolfstuff.com